Bay Bridal Boutique

Reviews about Bay Bridal Boutique

• Emma Rademacher

  Apr, 12 2018
  ★ ☆ ☆ ☆ ☆
  Horrible customer service. I won a package through them with a free tux and 50% off a dress last summer. I wasn't planning on getting married that summer so I held onto it until I was ready to use it. Three months after the contest she announced she was closing - I had no clue. I reached out and asked if I could come take a look at the dresses and maybe get a coupon for a free tux elsewhere and she agreed. I went to go look at the dresses and there was maybe 2 I could choose form which I understood. I asked the women working about the tux certificate and she had no idea what I was talking about even though the owner said she would leave it with her when I came in (which I scheduled with her). The woman working took my info and said she would get back to me. I called two weeks later and she said she will send a tux certificate in the mail. I received nothing. I messaged her and she read it and did not respond. I am in awe over the poor service. I am really bummed.

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