Captain's Quarters

Reviews about Captain's Quarters

• Andrew Banks

  Aug, 10 2018
  ★ ★ ★ ★ ★
  So Mr.Fox was very helpful after our incident with our tux rentals for our wedding. They were very nice and wanted to fix the problem as much as they could, considering that we couldn't really go back and fix the issue its self. I would still highly recommend Captains Quarters to anyone, I understand that although our situation was frustrating, that is not the norm for them and they did what they could for us. *Rented suits from here for our wedding yesterday. Ordered the tuxedos a while back, had to send my mother to pick them up the day before and she was assured that everything was except for one suit that was already picked up, but somehow not paid for. So she paid for all of them, come to find out 20 min. Before the ceremony that one is missing, not even the one that was supposedly "picked up". They called and left me a message 10 min before the ceremony telling us we could "meet halfway" (we were out in Leelanau) and called again with the same message 5 min into the ceremony where the best man was left out of after months of planning thanks to these people. SO upset and disappointed that out day was ruined like this.
• Joe Grenke

  Jun, 01 2018
  ★ ★ ★ ★ ★
  Great service in and out fast and lots of experience in the employees
  

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